Simple Salon allows you to run a Loyalty Program, which awards your clients with points.

Loyalty Points can be applied to Services, Products, Gift Vouchers, Packages and Memberships.

Each time a client purchases one of these items (with loyalty points enabled), the points are added to the client's loyalty points total.

Clients can build up their points and use them to redeem services (of your choice), as well as convert their points into a gift voucher.

Let's get started!

To get set up, go through each step below and click the linked set up article. Simply come back to this page for the next step.

Step 1. Enable your clients for the loyalty program

First you need to make sure your clients are enabled for the loyalty program. This ensures they can earn points:

Enabling Clients for Loyalty Points

Step 2. Apply loyalty points to your Services, Products, Gift Vouchers, Packages and Memberships

There's two ways you can go about applying loyalty points:

1. You can assign loyalty points automatically to all items. For example, you can set a percentage amount so that points are earned on ALL services:

Auto Loyalty Points—Applying Points to All Services, Products, Vouchers and Packages in One Go

2. You can apply loyalty points individually. For example, you can choose specifically which services will earn clients points (as opposed to all services):

Applying Points to Individual Services, Products, Vouchers and Packages

Step 3: Make gift vouchers redeemable using loyalty points

Now that clients can earn points, they can earn gift vouchers when they reach the required amount:

Converting your Clients' Loyalty Points to a Gift Voucher

If you don't want to use gift vouchers, you can jump to Step 4 to learn how to make services redeemable with points instead.

Step 4: Make services redeemable using loyalty points.

You can decide which services you want redeemable using loyalty points. When clients reach the required amount set, they will be able to redeem the service:

1. Making Services Redeemable using Loyalty Points

2. How Clients Can Use Their Points to Redeem Services

Once you have gone through each of the steps above, your Loyalty Program is ready to go!

If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.