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Simple Salon
Welcome to the Knowledge Base
Categories
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Getting Started
A collection of help articles designed to take you through the getting started basics like adding services, products ...
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Account
This section will show you how to manage user access, purchase a data import, export data, change account ownership, ...
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Simple Salon iOS & Android App
The Simple Salon iOS & Android app is compatible with smartphones and tablets. Download from the Apple Store or Googl...
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Online Bookings
Everything you need to know about Online Bookings—from how to set it up to how to add it to your website, Facebook an...
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Messaging
Learn how to set up your SMS Reminders, buy SMS credits, customise SMS and email templates, setting SMS character lim...
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Appointments
There's lots to learn about the appointment and scheduling function—moving, lengthening appointments, viewing client ...
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POS
Learn how to process sales via POS, refund payments, take deposits online, connect Tyro, use Afterpay, manage petty c...
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Rostering
See how you can easily set up your opening hours, roster on and off your operators, set public holidays, manage staff...
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Marketing
Target market to custom client lists, send an SMS or Email to all clients or just a select list, market to clients wh...
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Reporting
See insightful analytics with the Reporting Dashboard, Sales Report, Operator Report, Client Product Report, Client M...
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1-Touch Marketing
Automatically send SMS and Email Reminders, Rebook Reminders, Clients Who Haven't Been In Messages, First Time Messag...
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Forms
Say goodbye to the hassle of paper forms and hello to the convenience of digital forms!
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Admin
Set up your account to suit your business by assigning specific services to operators, using Operator KPI's, managing...
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Memberships
Gaining new clients is important, but keeping your existing clients is even more beneficial to your business. Members...
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Gift Vouchers
See how you can create, sell and redeem Gift Vouchers, create variable Gift Vouchers on the fly in POS, look up clien...
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Packages
See how easily you can package together services and products, sell the package and redeem the pre-paid package items...
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Settings
Settings that allow to to lock visit notes, set multiple End Of Day emails, turn on email/mobile required when adding...
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Dome
The Dome allows you to link multiple Simple Salon accounts enabling you to manage, report and market from a top level...
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FAQ
Come here for answers to frequently asked questions like "How do I open up a day on the Appointments page when I'm no...
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Ordering & Stock
Learn how to create product suppliers, set up stock quantities, create new orders, automatically generate orders, rec...
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Document & Photo Management
Add before and after photos and files, like consultation forms, to clients' appointments and profiles.
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Clients
Learn how to manage your client profiles, details, histories, appointments, purchases; learn the Client Capture Form,...
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Data Import
Learn how we can import your product, service and client history data.
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Loyalty Program
Set up your Loyalty Points Program by adding points to services, products, vouchers or packages. Learn how to add cli...
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Discounting
Learn how to enable the Advanced Discounting feature to secure your discounting, and create and apply discounts to sp...
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Web Browsers
It's best to have multiple browsers ready to use incase one isn't working properly. Learn how to allow browser pop up...
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ADLA - Advanced Data Access Layer
View the ADLA guide and see how you can enable ADLA in your Simple Salon account.
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Partner Program
We would be delighted if you take part in the Simple Salon Partner Program. We are grateful for your partnership and ...