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Welcome to the Knowledge Base

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Getting Started A collection of help articles designed to take you through the getting started basics like adding services, products ...
Account This section will show you how to manage user access, purchase a data import, export data, change account ownership, ...
Simple Salon iOS & Android App The Simple Salon iOS & Android app is compatible with smartphones and tablets. Download from the Apple Store or Googl...
Online Bookings Everything you need to know about Online Bookings—from how to set it up to how to add it to your website, Facebook an...
SMS & Email Learn how to set up your SMS Reminders, buy SMS credits, customise SMS and email templates, setting SMS character lim...
Appointments There's lots to learn about the appointment and scheduling function—moving, lengthening appointments, viewing client ...
POS Learn how to process sales via POS, refund payments, take deposits online, connect Tyro, use Afterpay, manage petty c...
Rostering See how you can easily set up your opening hours, roster on and off your operators, set public holidays, manage staff...
Marketing Target market to custom client lists, send an SMS or Email to all clients or just a select list, market to clients wh...
Reporting See insightful analytics with the Reporting Dashboard, Sales Report, Operator Report, Client Product Report, Client M...
1-Touch Marketing Automatically send SMS and Email Reminders, Rebook Reminders, Clients Who Haven't Been In Messages, First Time Messag...
Forms Say goodbye to the hassle of paper forms and hello to the convenience of digital forms!
Admin Set up your account to suit your business by assigning specific services to operators, using Operator KPI's, managing...
Memberships Gaining new clients is important, but keeping your existing clients is even more beneficial to your business. Members...
Gift Vouchers See how you can create, sell and redeem Gift Vouchers, create variable Gift Vouchers on the fly in POS, look up clien...
Packages See how easily you can package together services and products, sell the package and redeem the pre-paid package items...
Settings Settings that allow to to lock visit notes, set multiple End Of Day emails, turn on email/mobile required when adding...
Dome The Dome allows you to link multiple Simple Salon accounts enabling you to manage, report and market from a top level...
FAQ Come here for answers to frequently asked questions like "How do I open up a day on the Appointments page when I'm no...
Ordering & Stock Learn how to create product suppliers, set up stock quantities, create new orders, automatically generate orders, rec...
Document & Photo Management Add before and after photos and files, like consultation forms, to clients' appointments and profiles.
Clients Learn how to manage your client profiles, details, histories, appointments, purchases; learn the Client Capture Form,...
Data Import Learn how we can import your product, service and client history data.
Loyalty Program Set up your Loyalty Points Program by adding points to services, products, vouchers or packages. Learn how to add cli...
Discounting Learn how to enable the Advanced Discounting feature to secure your discounting, and create and apply discounts to sp...
Web Browsers It's best to have multiple browsers ready to use incase one isn't working properly. Learn how to allow browser pop up...
ADLA - Advanced Data Access Layer View the ADLA guide and see how you can enable ADLA in your Simple Salon account.
Partner Program We would be delighted if you take part in the Simple Salon Partner Program. We are grateful for your partnership and ...