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What's New...
Promoted articles
- NEW FEATURE: Simple Rostering—salon hours, public holidays & operator hours
- The Client Capture Form—adding in new clients
- The Client Capture Form—updating existing client details
- Setting up SMS with Simple Salon Messaging (SSM)—Buying SMS credits & enabling auto reminders
- Inserting an image into an email
- Send SMS messages to your clients with your salon name displayed
- Use the Client Visit Report to see projected revenue
- Understanding your Client Retention Report
Getting Started
- Need help? Introducing the Simple Salon Knowledge Base.
- You've signed up, now what? Time to Login!
- Your password is a little tricky to remember right? Let's change it!
- Setting up your salon and operator hours with the Simple Rostering
- Setting up SMS, buying SMS credits & enabling auto reminders
- Setting up your Operator columns.
Simple Rostering
Appointments
- Getting Started with Appointments & POS
- Tracking Client History
- Display your operators Week View in Appointments.
- Appointment Flags
- Arrived flag colour for paid appointments
- Moving, Lengthening & Shortening Appointments on your iPad or Android Device.
Clients
- ★ The Client Capture Form—adding in new clients
- ★ The Client Capture Form—updating existing client details
- Client Comments
- Recording & tracking client history notes & comments.
- Duplicate clients? Let's merge them.
- Deleting and undeleting a client
POS
- Creating Custom Payment Method Types
- Getting Started with POS in Simple Salon
- Forgot to do End Of Day—what do I do now?
- Refunds in Simple Salon
- Managing Petty Cash
- Multiple Payment Types
SMS & Email
- ★ Setting up SMS with Simple Salon Messaging (SSM)—Buying SMS credits & enabling auto reminders
- ★ Inserting an image into an email
- ★ Send SMS messages to your clients with your salon name displayed
- Dedicated SMS Numbers in Simple Salon Messaging (SSM)
- Enabling clients for SMS & Email - individually & all at once.
- Creating & Editing SMS & Email Templates in Simple Salon
Admin
- Setting up your Operators & KPI's in Simple Salon
- Setting your operators commission structure
- Assigning specific services to Operators
- How to create Categories for your Services in Simple Salon
- Creating & Assigning Suppliers in Simple Salon
- Managing Price updates in Simple Salon
Gift Vouchers
- Creating Gift Vouchers in Simple Salon.
- Selling Gift Vouchers to your clients.
- How to redeem a Gift Voucher.
- Using Gift Vouchers issued before starting with Simple Salon
- Processing Gift Vouchers With NO ID
- Variable Gift Vouchers - Creating Gift Vouchers on the fly in POS.
Salon Packages
Web Browsers
Online Bookings
- Adding your unique online booking URL to the Online Booking login details message
- Working with the Simple Salon Advanced Online Bookings.
- Advanced Rostering—opening up time available for online bookings
- Globe icon displayed on online appointments
- Adding your Company Logo to your Online Bookings site.
- Group Services in Online Bookings
Marketing
- Encouraging Client Retention & Increasing Rebook Rates
- "Use Simple Salon to Grow Your Business" - Business Series.
- The Simple Salon Benchmarking: See how your business compares.
- Feature Rich Email Marketing With Simple Salon & Campaign Monitor
- Fully Featured Email Marketing with Simple Salon & Mail Chimp.
- NEW FEATURE: Filter marketing options by clients enabled for SMS/email promotions
Reporting
User Access
iPhone & iPad
Loyalty Program
- Introduction to Loyalty Points
- Enabling clients for Loyalty Points
- Applying loyalty points to individual services, products, vouchers and packages.
- Auto Loyalty Points—applying points to all services, all products, all voucher and/or all packages in one go
- How clients can use their loyalty points to redeem services
- Converting your clients' loyalty points to a Gift Voucher
Ordering & Stock
Account
- Managing User Access in Simple Salon
- What does it mean if I get a 'Pay Now' prompt when I login?
- How to update Direct Debit details.
- How to change your Simple Salon Package
- Setting up your PIN Payments Payment Gateway
- Data Import anyone? How to Purchase Options in Simple Salon.