The Simple Salon Dome is your multi-site solution. Whether you manage a few salons or many, it helps you run your business from one place. The Dome lets you share the same clients, services, products, packages and vouchers across each location.
Each salon location (also called a "child" account) has its own Simple Salon account. The Dome sits over the top of them all. You can manage, report and market across every location, while each location still runs on its own.
This article gives you a quick tour of the Dome. We link to the set-up articles where you need more detail. You can also contact our Support team with any questions.
- Dome and Child Location Dashboards, Live Snapshots
- Switching Between Locations
- Sharing Items into Location Accounts
- Creating Rosters For All Locations Through the Dome
- Global Appointments and Client Sharing
- Packages and Gift Vouchers
- Online Bookings with Dome
- Transferring Stock Between Locations
- Sharing Dome SMS Account with Location Accounts
- Adding a New Location
- Reporting and Marketing within the Dome
Dome and Child Location Dashboards, Live Snapshots
Select Dome in the left menu to see the Live Snapshot and the Quick Visit List.
The Live Snapshot shows the sales figures for all your locations in real time. It refreshes every 5 minutes. You can also switch to Week-To-Date.
To see a more detailed sales summary for one location, select its name in the Quick Visit List. You can also open the location's Dashboard from the Locations list. To find that list, switch to the Old Look first (profile icon > Switch to Old Look).
The dashboard shows the location's live sales details. Select Edit to change the location's details.
Viewing and Switching Between Child Locations Through Dome
The Dome makes it simple to go from one location to another. There are two ways to do it.
- Select Dome in the left menu. In the Quick Visit List, select Browse next to the location.
- Or select Switch location at the bottom of the left menu, then pick the location from the list.
The button at the top right, showing your Dome or location name, opens the same list.
A green dot next to a location means it is active. You can browse into it, or log in to it directly.
A location that is pending suspension can't be browsed into. Log in to that location directly and pay the fee to re-open it.
A closed location can be re-opened. Contact our Support team and we'll sort it out.
Browsing into an active location gives you the same view as logging in to it directly. You don't need to log out of the Dome to work in a location.
To view another location, or to go back to the Dome, select Switch location in the left menu.
Sharing Items into Location Accounts
In a Dome, you add all services, products, operators, vouchers and packages in the Dome Admin area. Then you share them with any or all locations in a couple of clicks.
Each service category and each individual service has a Sharing link. Select it to share the items down to the locations you choose.
You control sharing from the Dome, so each location doesn't need to have the same data.
Once you select Save, the changes update across the chosen locations.
This means you can't add anything to a location without first adding it to the Dome. Nothing gets added or changed without going through the Dome first.
Any staff or managers who need access to the Dome can have their own login. Everyone else can ask a Dome admin to make changes.
For a detailed guide on sharing items, see Introduction to the Dome: Navigating to Locations & Sharing Items.
Creating Rosters for All Locations Through the Dome
If you manage rosters for more than one location, you can do them all from the Dome.
You don't need to browse into each location. Select Roster in the left menu, then use the location drop-down at the top left to pick a location.
You can still update rosters from a child location. Roster items need to be created in the Dome first, then shared down. For the full steps, see Advanced Rostering in Dome.
Global Appointments and Client Sharing in the Dome
Client Sharing
You can share clients between your salons. Every location is connected to your Dome, so you can bring up the same client card in any location.
A tower symbol shows next to clients who were created in another location. Hover over it to see which location they came from.
When you search for a client in a child location, you can choose to search the whole Dome or just your current location.
There is no symbol if you are in the location where the client was created.
Your clients can visit any location and pick up where they left off. You also avoid having several client cards for the same person.
On a client card, the tower symbol also shows under Visits next to services from another location. It tells you where the client received each service or package. There is no symbol for visits at the location you are in.
Global Appointments
On the Appointments page, you can switch between location appointment books and book clients into any location. Use the location drop-down at the top left of the page.
- A central reception can take bookings for your whole chain.
- Each location can book across the network quickly.
Each location can opt in or out of Global Appointments. That suits both single-owner chains and franchises.
For more detail, see Global Appointments in the Simple Salon Dome.
Packages & Gift Vouchers, Redeeming Across All Locations
Packages
If a client buys a package at one location, they can book at another location and redeem the pre-paid items there.
You can turn this off if you prefer packages to be redeemed only where they were sold. In the Dome, go to profile icon > Settings and open the Cash Register (POS) section. Untick Allow package items to be redeemed at any location, then select Save at the top.
Create packages in the Dome first (Admin > Redeemables), then share them down to your locations.
When the setting is on, you can lock in a client at any location. On the client card, select Lock in next to the package. It opens the appointments clipboard. From there, place the booking in the current location or a different one.
For the full steps, see Redeeming Pre-Paid Package Items in Other Locations.
Gift Vouchers
Gift vouchers can be bought at one location and redeemed at another. Set them up in the Dome first (Admin > Redeemables), then share them down.
A voucher sale works the same as in a regular account. As long as the client has the Voucher ID, you can process it at the POS as normal.
You can see every gift voucher a client has bought on their client card in the Dome.
For more on gift vouchers, click here.
Online Booking with Dome
A Dome lets you manage online bookings for all your locations in one place. Clients can book with any of your businesses.
If a client is booking with one location, they can change to another location from the booking site.
To see how it works, see Online Bookings with Dome.
For an overview of Online Bookings as a whole, click here.
Transferring Stock Through Locations with Dome
You can transfer stock between locations from the Dome.
The Dome acts like a warehouse with its own stock quantities. You transfer products from the warehouse to any location, and the quantities update to match.
Select Ordering in the left menu, then New Transfer.
To learn how, see Dome: Transferring Stock Between Locations.
For the Ordering system as a whole, click here.
Sharing Dome SMS Account with Child Locations
You can share your Dome SMS account with your child locations. You only buy SMS credit once, in the Dome Simple Salon Messaging account. Each child location then uses the same account and credit.
Each child location can also use its own messaging account if you prefer.
To set it up, see Child Location Accounts to Use Dome Simple Salon Messaging Account.
Adding a New Location
Adding a location is simple. You don't need to type your data into each new account. You can share your services and products into it as part of the set-up.
- Select the profile icon, then Account.
- Select Actions, then Add New Location.
- Follow the prompts.
Once your new location is active, it appears in the Dome.
For more help, see Add a New Location to Your Dome.
Marketing & Reporting Across All Locations Within the Dome
Marketing
In the Dome, most Marketing options let you pick a location. You can run your marketing from the Dome without browsing into each location.
The clients in the results are those who visited the chosen location in your date range. Client Sharing means this includes clients created at other locations.
Reporting
Most Reporting options also work from the Dome.
For example, to see the Activity Report for one location, open Reporting > Report List in the Dome. Select Activity Report, then choose the location.
These reports are only available inside a child location, not the Dome:
- Accounts Report
- Client Birthday Report
- End of Day Report
- Loyalty Points Report
- Operator KPI Report
- Pending Bookings Report
- Summary Report
- Transaction Report
- Wages Report
If you have any questions, please send them to us through the Submit a Request option in your Help & Support page. We're here to help.