If you have a Simple Salon Dome, this feature is for you.
You can share clients between your locations. Every child location is connected to your Dome, so you can bring up the same client card in any location. Your clients can visit any location and pick up where they left off.
It works for packages too. If a client buys a pre-paid package in one location, they can redeem the pre-paid items at a different location. A package can include several pre-paid services and products.
Create your packages in your Dome first
Create your salon packages in your Dome Admin area, under Redeemables. Then use the Sharing link to share each package with the locations where it's available.
This only works if redeeming at other locations is turned on. In the Dome, go to profile icon > Settings and open the Cash Register (POS) section. Turn on Allow package items to be redeemed at any location, then select Save at the top.
Selling and booking a package
- Browse into, or log in to, the location where your client is buying the package. Sell it to them at the POS.
- Open the client's card. The package items show in the Packages section at the bottom, with a Pending status.
- Select Lock In next to the item. You go to the Appointments page, and the appointment is on the clipboard.
- To book at another location, use the location drop-down at the top left of Appointments. Pick the other location. You don't need to log out.
- Find the date, then select the time slot where you want the package item to go.
The pre-paid item is now booked at a different location to where it was bought. Select Appointments in the left menu to go back to your own location's diary.
On the client's card, there is now one less Pending item in Packages. The appointment shows in the Visits section.
The client can book their pre-paid package services anywhere they like.
If you have any questions, please send them to us through the Submit a Request option in your Help & Support page. We're here to help.