Sending an SMS or email to your all your clients, or just some


Simple Salon allows you to send an SMS or email to all of your clients, or just some of clients, in a few clicks.

Go to your Marketing page and click All Clients.

Click either Send SMS or Send Email if you want to send a message to all of your clients in this list.

Alternatively, use any of the drop down menu filters to look at clients from a particular Client Category, Gender, or Referral Type.

When you're ready, click Send SMS or Send Email, type message and Send*. It's that easy, but very powerful.

* Keep in mind that 160 characters equates to one SMS credit. Therefore, if your message is more than 160 characters, multiple SMS credits will be used per text. There is also a limit to 640 characters per message, this is equivalent to 4 SMSs in one text. Please send yourself a test before you send the SMS to your clients.

If you choose ‘Send Email’, the ‘Standard Email’ option will allow you to send up to 1000 emails for free from Simple Salon. If you need to send more than 1000 emails, you’ll be required to use one of our third-party email marketing platforms—’Mailchimp’ or ‘Campaign Monitor’. To use either of these platforms, head to their websites to set up an account and then follow the steps here to connect your Simple Salon account to Mailchimp and here to connect to Campaign Monitor.

If you have any questions, please send them to us from your Help & Support page by clicking Submit a Request.

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