Multi-Client Appointments—Sessions and Classes


The Multi-Client feature allows you to create a service which you can book multiple clients into at the same time.

This allows you to make one appointment in an operator's column, however multiple client names can be booked into it.

Creating a Multi-Client Service

To create the Multi-Client service go to Admin then Services. Choose the Category you want this Multi-Client service to go into, and click New.


Fill out service details on right side panel and click Multiple Clients. Tick Allow Multiple Clients and you can set the maximum number of clients per booking, and Save.


To book the Multi-Client appointment, go to your Appointments page and click a time slot in an operator column. On the right side panel click Add Multi-Client Visit.


Select the service from the pop-up window and Confirm.


Here is what it will look like once it's booked in.


To add clients to the service, click the service name on the appointment and then click the Clients tab:


Search for the first client and click their name when it is displayed.

Keep doing this to add all the clients who are booking in for this group booking.


What each flag means:

Arr stands for Arrived - so tick this when the client arrives.

Conf stands for Confirmed - tick this when they confirm their appointment.

If you click the client name you will see their Visit Details.

Click the red light  if the client is paying - they will be added to POS.

The red cross  will delete them from the booking.

If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.

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