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Bulk Price Change—Client's Appointment is Displaying the Old Price

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Sometimes after you've completed a Bulk Price Change, a client's appointment may still be displaying the old price (and therefore a discount at sale):

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If this happens, no problem! Follow these steps to resolve the issue:

1) Add the client to sale.

2) Click on the service(s) that are applying the discount.

Screen_Shot_2020-11-04_at_3.09.35_pm.png

3) In the right-side panel, de-select the original service from the 'Service' drop down.

Screen_Shot_2020-11-04_at_3.10.59_pm.png Screen_Shot_2020-11-04_at_3.11.42_pm.png

4) Now re-select the original service from the 'Service' drop down. You'll notice the discount is gone, and only the updated pricing remains. Click 'Save'.

Screen_Shot_2020-11-04_at_3.12.28_pm.png

All done! The service will no longer have the discount applied:

Screen_Shot_2020-11-04_at_3.13.44_pm.png

If you have any questions, please send them to us via the Submit a Request option in your Help & Support page. 

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