Using Gift Vouchers Issued Before Starting with Simple Salon


If you have clients bringing in vouchers which were issued prior to you using Simple Salon, you have two ways you can use these vouchers to pay for the client's sale in POS.

'Gift Voucher with No ID' payment method type

For all sales being paid for using a voucher which was issued prior to Simple Salon, simply process the sale through POS using the Gift Voucher With No ID payment method.


Recreate the Gift Voucher via Admin

Alternatively, you can re-create the Gift Voucher via Admin > Vouchers & Package. Click here to learn how to create a Gift Voucher.

Once you've made the Gift Voucher, you can sell it to the client via POS. This process will generate a Simple Salon Gift Voucher ID:

Add Client to sale > Add the new Gift Voucher to sale > Receive Payment > Choose payment type which was used when it was previously sold > Finish Sale

You need to write the Simple Salon VOUCHER ID on the voucher.

When the client is ready to use their gift card, add the client back to POS along with the items/services they are paying for. Receive Payment, then select Gift Voucher as the payment type. Enter in VOUCHER ID and Finish Sale.

NOTE: If you choose to recreate the voucher instead, you'll need to backdate the first transaction (which sold the voucher to the client).

To do this go to your Transaction Report, find the gift voucher transaction then select Edit to change the transaction date, and Save. You will need to change the date to the day when the old voucher was originally sold to the client. If you would like more information on backdating or editing a transaction, please click here.

If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.

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