If clients bring in vouchers that were issued before you started using Simple Salon, you have two ways to use them to pay for a sale in POS.
Option 1: use the 'Gift Voucher with NO ID' payment type
- Add the client and their services or products to POS. This suits any sale paid with a voucher issued before Simple Salon, or one with no Voucher ID written on it.
- Click Receive Payment, and choose the Gift Voucher with NO ID payment tile.
- Enter the amount you're accepting from the voucher, then click Finish Sale.
This payment type doesn't check a balance or track remaining value for you, since there's no Voucher ID behind it. Keep your own record of what's left on the voucher if it isn't fully used.
Option 2: recreate the Gift Voucher in Simple Salon
Alternatively, you can recreate the voucher properly via Admin > Redeemables. See Creating Gift Vouchers for how to set one up.
Once you've created the matching voucher, sell it to the client via POS. This generates a proper Simple Salon Voucher ID:
- Go to POS, add the client, and click the Vouchers tab.
- Click the voucher you've created to add it to the sale.
- Click Receive Payment, choose the payment type that was used originally, and click Finish Sale.
Write the new Simple Salon Voucher ID on the voucher.
If you recreate the voucher this way, backdate the transaction to when the voucher was actually sold. See Editing, Deleting and Backdating a Transaction.
When the client is ready to use their new voucher, add them back to POS with what they're paying for. Click Receive Payment, choose Gift Voucher, enter the Voucher ID, and Finish Sale. See How to Redeem a Gift Voucher for the full steps.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.