Suspending your Simple Salon Account

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There are two options when it comes to suspending your account. If you are looking to permanently close down your account, click here to learn how.

If you're going on maternity leave, going away on holiday, or just need a break from your account, you can suspend your account temporarily by:

a) Clicking on 'Account'

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b) Clicking on 'Actions' > 'Suspend Account'

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c) In the right-side panel click on the 'Suspend Until' box then enter in the date you'd like the account to become re-activated

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d) After you've selected the date click the 'Suspend' button to follow through

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e) Click 'OK' to proceed or 'Cancel' to stop the process after reading the alert

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Please note that your account will automatically reactivate and begin taking payments from the date you've selected in the 'Suspend Until' box.

Therefore, it's best to note down, create an event, or record in some other format, the day your account will automatically re-activate.

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