Buy Credits link not working or Summary Report not opening

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If you have clicked something in your Simple Salon account (i.e. the Summary Report, or the Buy Credits option when connecting to Simple Salon Messaging) and nothing has happened, it means that you have pop-ups blocked in your browser settings. These options need to open up in a separate pop-up window, therefore you need to allow pop-ups.

You will need to go into your browser settings and 'Allow Pop Ups'

Please allow pop-ups for all sites with a web address containing simplesalon.com.

Keep in mind that if you have recently updated or changed your browser, it may have reset the browser settings.

Each browser is different so we have included some links below for each browser as to how to enable/allow pop-ups.

Chrome:
https://support.google.com/chrome/answer/95472?hl=en

Firefox:
https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

Safari:
https://discussions.apple.com/thread/4271925

Internet Explorer:
http://support.microsoft.com/kb/909604?wa=wsignin1.0

If you have any questions, please send them to us from your Help & Support page by clicking Submit a Request.

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