If you need to take appointments on a day you're normally closed, without changing your regular roster or opening hours, use Alternate Trading Hours.
This works whether you're using Simple Rostering or Advanced Rostering.
- Go to the Roster tab and click Public Holidays/Alternate Trading Hours, underneath the roster timetable.
- Click New.
- In the panel that opens, set the Type drop-down to Alternate Trading Hours.
- Give the day a Name, and pick the Date you want to open.
- Set the From and To hours you want to be open for appointments.
- Click Save. The date is now listed with your other Public Holidays/Alternate Trading Hours.
If you're using Advanced Rostering: also go into the Roster and add a Rostered On item for any operator you want working that day.
Once this is set up, the date shows as open on your Appointments page with the hours you chose, even if it's normally a closed day.
Note: you can also reach this list from Admin > Lists, then choose Public Holidays/Alternate Trading Hours from the Select List drop-down.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.