Sometimes a client ends up having a different service to the one they were originally booked in for. Edit the service in POS instead of deleting it, so the change carries over to the Appointments page too.
Note: Don't delete the service line in POS and add a new one instead. The appointment on the diary won't show as paid if you do that.
How to change a client's service the right way
- Add the client to the sale as usual. See How to Process Sales Through POS if you need a refresher.
- In the cart, click the row for the service you want to change.
- In the pop-up, use the Service dropdown to pick the service the client actually had. It's one search box now, so just start typing the service name.
- Hit Save.
The cart updates with the new service and price straight away. Click Receive Payment, choose the payment type and hit Finish Sale as normal.
This also updates the service on the Appointments page. That's what makes this the right way to fix a mismatched service, rather than deleting and re-adding it.
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