Once you know the printer prints, it's ready to use with Simple Salon. Follow these steps to connect it.
- Check that your printer is working outside Simple Salon. On a Mac, open TextEdit; on Windows, open Notepad. Try printing a test page from there.
- Click your profile icon at the bottom left of the main menu, then Settings. Use the search box to find Receipt Printer Attached, in the Cash Register (POS) section, and switch it on. This tells Simple Salon to show the print window at the end of every sale.
- While you're there, set Receipt Format too. Choose A4 Printer if you're printing a full page, or Receipt Printer if you're using a narrow receipt roll. Click Save.
- Set that printer as your computer's default printer, so Simple Salon sends print jobs to it automatically. Open your System Preferences (Windows: Control Panel) and find your printer settings; on a Mac this is Printers & Scanners. Find your printer, right-click it, then choose to set it as the default printer.
- If you've got a cash drawer connected to your receipt printer, you'll need a separate setting to make it pop open each time a receipt prints. See Let's kick the cash drawer! for that.
We're using a MacBook and Chrome here, so your screens may look a little different on Windows or another browser, but the idea is the same.
With all that set up, process a sale in POS as normal and click Finish Sale. Because Receipt Printer Attached is on, the invoice window pops up straight after payment.
Click the printer icon to open your browser's print dialog. If you can't see headers, footers or margin settings there, look for a "More settings" link.
If you're printing to a narrow receipt roll, turn off headers and footers and set margins to none, so the receipt doesn't waste paper on blank space.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.