The Advanced End Of Day process needs to be run every day, and most importantly, it needs to be run at the END of your business day — after the last transaction has been processed, and before midnight.
Note: After the End Of Day process has been run for the day, you should not put any other transactions through or it will skew your figures for the next day — especially if the transactions entered are cash.
So once you have finished all your appointments and sales for the day (the client appointments for the day should now be grey on the appointments page - showing they have been finalised), you can proceed to do your End Of Day session.
Enabling the Advanced End Of Day Setting
First things first, if you haven't already done so, go to your Settings, then to Cash Register Settings. Scroll down and tick Advanced End Of Day and Save.
Running the End Of Day Session
Go to your POS page, then click on the Manage tab. Click Start End of Day Process (bottom left corner).
Now it's a matter of going through each one of your payment methods.
Start with Cash, open up your cash drawer and count how much cash you have in the cash drawer (collected during that day).
Click Enter. On the right side bar, enter the Actual amount of cash you have in the cash drawer.
You can either enter the total amount to cash, or use the Cash Calculator to break it down—making it easier if you get interrupted or lose track of counting.
When you have finished counting your cash, hit Save.
NOTE: If there is a difference between the Total and Actual figure you've entered, it will prompt you to enter a reason (Add Comment) before allowing you to continue.
Continue this process for your other payment methods. A green tick will appear next to each payment method when the Total column matches the Actual column.
You can also cancel the end of the day process at any time by clicking Cancel End-of-Day.
Once you've finished entering all the details and your screen looks something like this:
Click Next (bottom right corner).
On the right side, enter your next session float and your banking amount (e.g. we would like to keep $150 in the cash drawer for tomorrow, and we will bank $340):
When you're done, click Close Session and hit OK.
Now when you go back to your POS page, in the Manage tab you'll see that your float is all ready for tomorrow (i.e displaying $100).
As mentioned earlier, once your cash drawer has been reset—you should not put through any other transactions until your next business day. Otherwise, your figures for the next day will be skewed until you run your End of Day report again.
To see a summary of the business that day, click CLOSED: Show End-Of-Day Report.
Note: If the Summary Report doesn't open, it means that you have pop-ups blocked in your browser settings. You need to allow pop-ups. If you don't know how to do that, click here to learn.
Want to see it in action? Check out the following Help Video:
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.