Adding Your Products & Services


The next task is to start adding in your Products and Services. It's simple, and you'll be set up in no time! Feel free to jump ahead using the links below:

Let's begin with the Products tab

Head to Admin then Products. Click New next to 'Brands':


Under Brand Details to the right, type in your product brand. Hit Save when you're complete.

You can now begin adding relevant products that fall under that brand.

Click on the brand in which you would like to add products. 

Now in the Products section, select New:


You will need to fill out the Product Details section to the right


If a product will not be sold to clients and is only for internal or professional use, you will need to tick Internal Use Only. To learn how to keep track of your professional products, click here.

Note: Settings like the 'Min Qty', 'Max Qty', 'Supplier' and 'Supplier Code' can be filled out if you plan to use the Ordering system. You can click here if you'd like to know more about the Ordering system and setting up these settings.

When you are complete, make sure you Save.

You will now be able to see your new product appear in the Products section (for that particular brand), along with your current stock on hand quantity and it's retail price:


Tip: If you're ever unable to view the Save button, try zooming out in your web browser, as if you're zoomed in too much it can cut off part of the screen.

If you want to see this in action, simply jump to 6:16 in the following set up video:

Now it's time for your Services

Adding services has a similar process, and it's just as easy!

Begin by clicking on the Services tab in Admin. Instead of adding in Brands, you will need to create Categories before you can add in your Services.

In the Categories section to the left, select New.

Screen_Shot_2021-10-18_at_3.07.23_pm.pngFill out your Category Details i.e. the Category Name as necessary (in the right sidebar). Ensure you Save when complete.

Go back to the Categories section. Locate your newly made category then click on it.

In the Services section, select New to add a service under this category:


Now you can fill out all relevant Service Details in the sidebar:


Duration refers to the time it takes for the service to complete.

Processing Duration refers to processing time that is needed after the service is already complete.

If you would like to add a 'buffer zone' to services that have set processing durations, then you can untick Allow bookings during processing. For more information on how this works, click here.

The Display Colour is what the service will appear as when booked in on your Appointments Page. You can edit your services to display as any colour you would like.

When complete, make sure you Save. 

You'll need to repeat these above processes until all of your products and services are entered in. At anytime you can come back to these sections to add new items, or to edit existing ones.

If you want to see this in action, simply jump to 9:08 in the following set up video:

Would you like us to import your Service or Product information for you? Check out this article for further information on our Data Import options.

Feel free to check out the next article in the Getting Started section to see what to do next.

If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.

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