You can change the service on an open appointment from the Appointments page, without deleting and rebooking it. The price updates to match the new service.
- Go to the Appointments page.
- Click the client's name within the appointment.
- In the Visit Details pop up, find the Services box on the right and click the pencil next to the service.
- Search for the service you want and click it. The change applies straight away, so there is no Save button for this step.
Feel free to leave a comment too. Click the pencil above the Comments box, type your note, then click the tick to save it. Adding one puts an N flag on the appointment for notes.
Changing the price
The price in Visit Details can't be edited. To charge a different amount, click Add to sale in Visit Details. Then change the price or add a discount on that line in POS before you take payment.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.