Notify Clients of Significant Changes via SMS


You may be deciding to notify clients of significant changes via SMS, such as changes of address, policy updates, and new stylists, however, you need to be aware that these can be quite expensive campaigns to run.

Please note that you can only send a maximum of 4 SMS messages (SMS rate * 4) to each client in your campaign through Simple Salon Messaging. That's approximately a message of 640 characters.

How many characters can I have in my message? Click here to see the breakdown.

To help you reduce your costs while continuing to communicate with your clients, you can send them an SMS with a link to your website or Facebook page.

For example, let's say you have an events or important announcements page on your website and you have created a new post to let them know that you're changing salons.

In Simple Salon, you can create your campaign and change the SMS content to something similar to the example below:

Hi #ClientFirstName#. We have a crucial announcement. Click the link to find our more:

This SMS comes in at just 121 of 160 characters.

Not only do you save money, clients are now aware that you have somewhere they can frequently visit to stay up to date with salon updates and news events.

If you ever have any questions, please send them to us via the Submit a Request option in your Help & Support page—we're here to help.

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