After you have navigated other pages within Simple Salon, you may notice the Send SMS or Send Email button, particularly when on a Report or in while in Marketing.
These allow you to instantly reach out to your clients, with either a template (click here to learn how to edit or create your own SMS & Email Templates), on the fly or through one of our third-party integrations.
When it comes to sending emails, our Simple Salon Email Marketing is great if you want to send up to 1,000 emails at one time. If you need to send more however, you will need to use one of our third party add-ons—Campaign Monitor or Mail Chimp. This article will guide you through both.
Let's say for example you needed to reach out to clients with appointments over a certain date range. You can go to the Appointments Report (Reporting > Report List):
You will notice the Send SMS & Send Email links.
If you click Send SMS, you will be prompted to craft your message, or use a template:
If you click Send Email, you can select from Standard, Campaign Monitor or Mail Chimp.
Selecting Standard will prompt you to craft your message within Simple Salon:
Perhaps you need to reach out to everyone. You could go to the All Clients Report, located in Marketing:
The process is the same, no matter what page you are selecting Send SMS or Send Email from. You will just be targeting a different set of clients.
NOTE: Once you've hit Send Message on your SMS or Email, there's no going back.
So it's very important that you use functions provided to you, such as the character counter, and the Preview message function to enable you to complete a pre-campaign test.
You'll also want to make sure that you look at the Total Clients section, as that will show you how many clients will be sent the message.
This will ensure any mistakes will be seen and can be adjusted accordingly.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.