So you're ready to close down your Simple Salon account, but you're not sure how to go ahead?
If you're going on maternity leave, going away on holiday, or just need a break from your account, you can suspend your account temporarily. Click here to learn how.
If you are looking to permanently close down your account, you're more than welcome to continue ahead.
Support & Closing Your Account
If there is anything that we can do to keep you from doing so, please don't hesitate to ask. If you were unable to find a feature or you're not sure how to do something in Simple Salon, you can contact our support team by clicking here.
Our support team can help you make the most of your account, including helping you understand how features work, helping you find features or reports you couldn't find in your account, fixing those issues you don't quite have a handle on, or even submitting those great ideas and features for our Development Team to review.
Did you know that you can retrieve all your data from Simple Salon before your account is closed? Click here to find out how.
Before you can close your account, you must be logged in as the administrator user. The following options will not appear if you are logged in as a manager or staff user.
Once you're logged in as administrator, you can begin closing your account:
a) Click on Account > Actions and select the Close Account button.
b) In the right-side panel, you'll be given a couple of options you can use instead of closing your account.
c) If you still would like to close your account, click Close Account, and select a reason from the Reason drop down.
In the Comments field feel free to provide us with some feedback on your experience with Simple Salon so we can continue to improve our services.
d) Click on Close Account then click Yes to proceed or Cancel to stop.
I've closed my account what happens now?
Now that your account has been closed, your payments are stopped, and your account is automatically closed. There's nothing more you need to do.
Of course, you're always welcome back at anytime!