Auto Approve your Online Bookings

Follow

Now is the perfect time to indulge in the possibility of extra time away from your phone, doing something else, aside from checking online bookings.

If you'd like to automatically accept your Online Bookings, follow the guide in the following article to enable this process.

To begin the process, click on 'Online' > 'Admin' which will automatically load the 'General Settings' tab:

Online.png

AdminGeneralSettings.png

In the 'General Settings' tab, scroll down to 'BOOKING SETTINGS', located underneath 'CLIENT SETTINGS'

Screen_Shot_2019-09-25_at_4.14.23_pm.png

To enable auto approval, tick the 'Enable Auto Approval' tick box then click 'Save'

Screen_Shot_2019-09-25_at_4.13.02_pm.png

You'll receive a notification once the change has been processed and you can then click 'OK'

Screen_Shot_2019-09-25_at_4.15.16_pm.png

At this point, clients who successfully place a booking, will receive a notification letting them know their booking has been confirmed

Screen_Shot_2019-09-25_at_4.30.48_pm.png

Clients can then receive confirmation Emails and/or SMSs further down the track with appointment information depending on your setup.

They may also receive an appointment reminder depending on your setup.

There are also a couple of changes you should be aware of when this process has been completed.

1) By default, you will no longer receive a notification letting you know a booking has been made in your salon, as there is no action required on your behalf.

If you wish to setup Simple Salon so that you do receive a notification, you'll need to setup or change your 'Operator Appointment Notifications' to send you media when an appointment for Online Bookings has been made.

Click here to setup 'Operator Appointment Notifications'

2) As there is no longer a 2 hour appointment approval required, if you're rostered on, your clients will be able to book in with you as soon as possible.

If you're closed, clients will be able to find bookings approximately 15 minutes from your next rostered on time.

If you have any questions, feel free to send them to us via your Help & Support page by clicking Submit a Request.

Have more questions? Submit a request
Powered by Zendesk