Update SMS Response Notification Settings


Anytime your clients reply to an SMS you send to them, the replies will be emailed to your company email address (the email address you have in your Account page).

It is possible to change this to a different email address, or turn off the notification completely (so you don't receive response emails).

To do this, go to Settings (by clicking the blue circle icon on the top right corner):


Then into Marketing Settings:


In the SMS Notification Email Address section, simply enter in the email address you want these response notification emails to get sent to.

Otherwise you can untick the SMS Response Notification setting if you don't want response emails sent to you.

Then click Save once you're done!

If you have any further questions, send them to us via your Help & Support page by clicking the Submit a Request option—we're here to help.

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