Simple Salon is designed to send your clients SMS & email reminders and promotions.
In order for your clients to receive these SMS' and emails, they need to be enabled for SMS Reminders/SMS Promotions and/or Email Reminders/Email Promotions.
You can enable clients for all or any of these message types individually, or for all clients in one go:
Enabling Clients Individually
- Click Search clients (the magnifying glass, top right of the diary). Start typing your client's name and click them in the search results to open their client card.
- Click the Edit client pencil at the top of the left panel. The Edit Profile page opens.
- Scroll down to Promotions & Reminders. Tick any or all of the options: Appointment Reminders by SMS and/or Email, and Promotions by SMS and/or Email.
- Click Save.
Tip: the small icons above the client's photo on their card show what they are enabled for. Hover over an icon to see its name, for example SMS promotions enabled.
The client has now been enabled for these message types. You can come back in here anytime to change their preferences.
Enabling All Clients
Go to Admin, then into the Messaging tab. Under the Smart Send section, you'll see the Enable ALL Clients For drop-down menu.
Drop down the menu and choose one of the options at a time i.e. SMS Reminders. Then click GO.
Now, pick the next one i.e. SMS Promotions, and click GO. Keep doing this until you have clicked GO for all the options you wish to enable all of your clients for.
All of the clients have been enabled for those message types.
If you have any questions, we're here to help so please feel free to send them through via the Submit a Request option in your Help & Support page.