If you'd rather not use the Wait List, that's fine, you can turn it off completely.
- Click your profile icon at the bottom left of the main menu, then click Settings.
- Open the Appointments section.
- Untick Enable Wait List.
- Click Save.
If you'd rather just hide the Wait List sometimes but keep it enabled, see Can I temporarily hide the Wait List column when it's not in use?
Tip: you can also rename the Wait List column and use it for something else, for example tracking cancellations. Move any cancelled appointments into the renamed column, then filter by it later in the Appointments Report using the Operator filter and your date range.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page, we're here to help!