If some operators aren't working on a given day, this setting hides their column on the Appointments page. You only see the people who are actually rostered on.
Turn it on
- Click your profile at the bottom left of the main menu, then Settings.
- Go to the Roster section.
- Switch on Only Show Rostered On Operators.
- Click Save.
Note: If you're using Advanced Rostering, this only works once operators are rostered off by default. Switch on Automatically Roster Operators Off first, then go to Roster and roster your team on for the hours they're actually working.
What it does
With the setting on, anyone who isn't rostered on that day doesn't get a column on Appointments at all. When they're rostered on, their column shows as normal, and any hours outside their shift are shaded with diagonal lines.
With the setting off, everyone gets a column every day. Operators who aren't working that day show with the whole column shaded.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.