Two rounds of Appointment Reminders

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Simple Salon allows you to set 2 rounds of automatic appointment reminders.

The first round can be set to automatically send a certain number of days before your clients' appointments, then the second round can be set for a less number of days before the client's appointment.

It's up to you whether you want to have two rounds of auto reminders, you can set and forget one round, or both.

Enabling the 1st and 2nd round of appointment reminders

Go to Admin, then into SMS & Email and in the 1-Touch Marketing section, you have the 1st Appointment Reminder and the 2nd Appointment Reminder.

If you haven't yet setup your 1st Appointment Reminder, Edit the 1st Appointment Reminder and on the right side panel tick SMS Enabled and/or Email Enabled. Also, enter the number of days before the appointment that you want this first round of auto reminders to be sent (i.e. 2 days), and click Save.

Do the same for the 2nd Appointment Reminder. Edit the 2nd Appointment Reminder and on the right side panel tick SMS Enabled and/or Email Enabled. Also, enter the number of days before the appointment that you want this first round of auto reminders to be sent (i.e. 1 day), and click Save.

Note: The 2nd Appointment Reminder will be sent out for appointments that have not yet been flagged as Confirmed.

All done.

If you have any questions please feel free to send them to us via the Submit a Request option in your Help & Support page—we're here to help.

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