As you know, Simple Salon is designed to send your clients SMS reminders and promotions. If you would like your SMSs to come from the same number every time, you can have your own unique virtual number (also known as a Dedicated Number).
If you don't have a virtual number purchased, your SMSs will be sent from a random pool of numbers, also known as a Shared Number.
Note: A Dedicated Number costs $29 per month. Please click here to reach out to our support team if you'd like to set this up, or if you have any questions.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.