As a Single Operator, by default you are set to the Week View. This means that the Wait List needs to be viewed while in the single day view (also called Operator View).
To do this, you can click the link on the day of the week you wish to view:
Note: If you're on a PC or Laptop, you can double click on the link instead of clicking it once, that will bring you straight to the single day view.
Then in the Week View window, select Operator View:
You will now be able to view your Waitlist for the selected day!
Simply refresh your page or click on Appointments to go back to viewing the full week.
However, you also have the option to turn off the Week View, so you're only viewing each day at a time. If you do it this way, you'll be able to see the Wait List as you'll automatically be on the Operator View.
To turn off the Week View, go to Settings:
Then click Appointments, and untick Show Week View by Default then Save:
You'll now be seeing each day at a time by default, rather than viewing the full week!
If you want to view the Week View while you have this setting turned off, simply click on your name at the top of your Operator Column:
Then select Week View:
Simply refresh your page or click on Appointments to go back to the current day of the week.
If you have any questions, please send them to us via the Submit a Request option in your Help & Support page.