Auto Loyalty points can be setup differently for Services, Products, Gift Vouchers & Package

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Your Auto Loyalty Points can be set up differently for services, products, gift vouchers, and packages. For example, you can put points on all of your services and products, but not on vouchers or packages.

We will provide you with some examples below, however, you are welcome to setup your points-to-dollar ratio however you like.

Let's say that you have decided to award your clients 1 point for every $20 spent on Products, and 1 point for every $1 on Services.

Simply go your Simple Salon Settings, then into Loyalty Points Settings.

If you want clients to receive 1 point for every $20 they spend on products only, then enter the number 5 in the Auto Loyalty Points - Products setting. By doing this you are saying that all products reward clients with points—1 point for every $20 spent. i.e. if the product costs $20, then the client receives 1 point; if the product costs $40, the client receives 2 points.

If you want clients to receive 1 point for every $1 they spend on services only, then enter the number 100 in the Auto Loyalty Points - Services setting. By doing this you are saying that all services reward clients with points—1 point for every $1 spent i.e if the service costs $10, then the client receives 10 points. 100% of the price becomes points.

Apply the same thinking to your Gift Vouchers and Packages and fill out each of the settings according to how you want your loyalty points setup, and on which items clients will earn points from.

Save the setting when you're done.

To understand the rest of the Loyalty Points setup, including how to redeem points or convert points to Gift Vouchers, click here.

If you have any questions please feel free to send them to us via your Help & Support page by clicking Submit a Request—we're here to help.

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