Changing Appointment Interval Times—15 minutes to 10 minutes


As you've noticed, your appointment book is designed for 15-minute intervals. This means that your services are in multiples of 15 minutes i.e. 15 minutes, 30 minutes, 45 minutes etc.

Perhaps 10-minute intervals suit your salon better?

That's completely fine. The Simple Salon tech support team can change your appointment intervals from 15 minutes to 10 minutes.

There is something to consider though—once the change is made, there's no going back. Once we changed it to 10-minute intervals, you can't go back to 15 minutes. So have a good think about it before you confirm with us that you would like us to go ahead.

When the change is made, it will mean that all of your services will then be in multiples of 10 minutes i.e. 10 minutes, 20 minutes, 30 minutes, 40 minutes, 50 minutes etc.

What happens to my existing appointments if I change from 15-minute intervals to 10-minute intervals?

Appointment start times, which are at quarter past or quarter to the hour, are moved by 5 minutes.

Here's how it works—appointments booked at 11.15 and 11.45 are moved by 5 minutes, becoming 11.10 and 11.40, and they also become 10 minutes in duration, instead of 15 minutes in duration.

If you have any questions, or if you would like to change your appointment intervals, please let us know via the Submit a Request option in your Help & Support page.

Have more questions? Submit a request
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