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Why is the 'Buy Credits' link asking for login details?

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If you've clicked the Buy Credits link in Admin > SMS & Email you may find yourself on the following page, asking you for login details:

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If you've been directed to the above page, you'll need to make sure that you're on a desktop (not a phone) when you click Buy Credits.

If you've successfully followed the above guide, and you're still being asked for login details, you'll need to make sure that you've allowed pop-ups for Simple Salon. Click here to learn how to allow pop-ups.

If you're still having issues on your current browser (and pop-up are definitely enabled), please download either Google Chrome or Firefox browser and use Simple Salon through those browsers:  Using more than one web browser with Simple Salon

Want to see the solution in action? Check out this video to find out the 3 solutions to problems with topping up SMS credits:

If you have any further questions, send them to us via your Help & Support page by clicking the Submit a Request option—we're here to help.

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