When your business receives a customer's online booking via Slick, your business will be notified and you are required to approve the booking within 30 minutes. The approval process ensures that you are a real business.
If the booking notification comes through during business hours, you will have 30 minutes from the time the booking is made to approve it. If the booking notification comes through outside of your business hours, you'll have 30 minutes from your opening time to approve the booking.
Click here to see how your business approves a customer's appointment.
While the customer waits for your business to approve their booking, they can see their pending appointment in their Slick app.
Click here to see the appointment approval experience for the customer.